Bonterra Guided Fundraising

Formerly Network for Good

I work with an emerging non-profit that was looking to move to the next level and our partnership with Bonterra Guided Fundraising and Network 4 Good has accelerated that growth tremendously. The platform has enabled us to not only communicate with our donors and supporters but to build stronger relationships with them. The tools for building giving pages and communication are robust and have helped us better understand where our support is coming from and where we need to work harder to better engage certain groups of donors. We have been impressed with the quality of the design options the platform affords us and how easy it's been to navigate the system. It's intuitive and very easy to use. But in the few instances where we've needed help, there were multiple options for help that we accessed quickly and easily. We did a lot of due diligence before choosing Bonterra and we have been extremely happy with our decision. If you are a nonprofit ripe for growth, this platform will help you blossom.

I am able to send blast e-mails out to all of our donors with our online donation link so that I can continue to raise revenue to run our missions. As the person responsible for fundraising, I use the system to track donations and look up individual contacts. Our Administrative Consultant continually updates donations and sends out acknowledgement letters. She creates a donation report that I present to the Board by donor category. I create a new online campaign every fall and all fiscal year that is the link that I send out to raise funds.

The way we use the platform:
We create our event pages, utilize the email blasts, add and manage all our donors, and create reports. It is straightforward to make our emails and event pages.
Some of the problems we have encountered:
Some have to do with reporting; it is confusing. You can't create a tax letter with all the donations of the year in a simple way. Whenever you have to delete a ticket holder and make a donor, it creates a lot of confusion and problems. The font size and format are not very user-friendly whenever we create a page.

I am blessed to have two separate Bonterra Fundraising accounts. In both of the organizations, Ghanaian Mothers' Hope, and The Giving Challenge, the set up in Bonterra has made it easy to share my cause, educating children in Africa, and allowing donors to donate. I have used the events module, peer to peer fundraising, as well as donor data base, email blasts and the reporting functions are amazing.

I am a new customer to the system from Network For Good, but I believe the transition to me being comfortable went very smoothly.<br>I want to be able to send emails to lapse donors without the system making me go to private email.

The Guided Fundraising software allows us to communicate directly with all donors and major stakeholders in our organization in an efficient and professional manner. We are able to provide updates on current programs and share good news on a regular basis with the easy to use email and direct mail functions in the software. In addition, the financial reports provided help us keep track of the effectiveness of our communications!

Network for Good was what we needed as it combines several different services in one easy-to-use platform, including donation management and email marketing. However, the change over to Bonterra has not been great. The customer service has gone down and they've changed terms regarding our contract, without our approval or signature. Overall, I am very unhappy with Bonterra and won't be renewing with them.

I use Bonterra to manage all of our fundraising efforts. I am able to have all things in one place, and able to manage all things simultaneously. The platform is easy to use and I am able to get in, do what I need to do, and get out. I am glad we are using Bonterra to run all of our fundraising efforts.

We are using Bonterra to help with organizing our Fundraising campaigns, maintain records of our volunteers and donors, and run analytics on giving. The platform has reduced using excel and other cumbersome programs. Bonterra has allowed our nonprofit to become more efficient with the data and output of what we are doing.

We currently work with over 500 donors, 200 clients, and 100 volunteers. NFG has been a lifesaver in keeping track of all of our information and also getting information out. I am constantly learning new ways to use NFG, and realizing how many resources it offers wrapped up in one program. It is so nice having everything in one place.

We currently use Network For Good daily. We use it for donor/donation tracking, record keeping, and for creating thank yous. Overall, we have not come across any problems in using this system. One thing that would be helpful to me would be the ability to save a document in a donor record.

We use Network for Good the donate location on our web page and to track all those donations. Then after the donations it will generate a thank you letter for the donation. So, we know where all of our donations come from for tax purposes. We also us Network for Good as a communication tool for all of donors and sponsors. We use the email communication to keep up our base to date of all of our fundraising events. We, also use the email communication for a quarterly newsletter that we send out to everyone. The other thing we use it for is our direct mail thank you letters for all our sponsors and organizations that sponsor or donate items to our fundraising events. We also use the giving page to create fundraising campaigns during the year. It has made it so easy to keep track of all of our donors and followers. We have the database in one place, and we can send out mass emails and direct emails instantly and keeping track of all of our donations for tax purposes. A great time saver!!!!

Network for Good makes it easy for us to have an ongoing fundraising campaign as well as a specific campaign for a project. Creating a giving page & sending it out to donors can all be done within minutes. There was a Zoom group training (recorded so you can go back to it) to show us how to create a page, plus our fundraising coach walked us through it while we created our first page. User-friendly!

With Network for Good, you can track group communication & see the statistics, for example, of emails delivered, opened or deleted. You can resend an email to only those who didn’t open it the first time.

It makes it much easier to communicate with our donors with options to text, email, text a video, find an address for a letter. It’s all in one place. Mahalo NUI to Network for Good & our Coach John Gilchrist!

We use Network for Good daily at First Call For Help. Whether it be inputting data for the donations we receive through the mail, checking our online donations, and to reference when writing thank you cards to our donors. Our Monday Minute is a newsletter we send out on, you guessed it, Mondays, and we email it to all of our contacts through Network For Good. The convenience of donations tracked in one place solves our problem of needing to figure donor totals at the end of the year for tax purposes.

I utilize Network For Good as our Donor Data Base. Here, I record all donations and generate acknowledgments. I can easily create themed acknowledgments for all kinds of donation scenarios including, every day giving donors, recurring donors, event donors, direct mail donors, and ticket purchasers. I utilize the campaign/designation categories so that I know where every donation is from and going. This makes for easy sorts to pull up information for analytics. I use communications to create monthly e-blasts and special email reminders. I also create forms for individuals to sign up for groups, training, events, and volunteering.

We use it increasingly now for donor appeals, event planning/management/evaluations; strategic automated communications; building support networks; event and Campaign websites. Year-end report data generation, categorizing donors, etc. The program provides systems necessary for easily accessible back office support. We experienced a learning curve initially, however the readily available tutorials, and customer support services have made it possible to move beyond that initial roadblock.

Network for Good has allowed our small non-profit the ability to consolidate many of the tasks we perform on a daily basis into one platform and with great ease. Having this consolidated platform has streamlined many things that use to take many steps to complete so that we are more efficient with our time and able to dedicate more time to those we serve.

After years of trying to force-fit donor management into an application primarily designed for document management, we came across Network For Good and were impressed by the breadth of functionality it offered: database management, communication, campaign management and tracking, and event management (including ticketing and auctions).

I use it to streamline donor management and communication. The agency's previous database was outdated and restrictive, there was no easy way to view trends and lapses. The last person in charge did not believe in email, so there were no email addresses attached to donor records and no way to communicate with them other than snail mail. There was lots of wasted effort and paper, which no longer happens using Network for Good.

As a non=profit, we use it to organize and document our non-cash and cash donors. We send each donor either a mailed or emailed thank you letter using this data base. We also use the email group within Network for Group to make all contributors aware of our services we deliver, upcoming activities and events.

Network for Good is a great tool for any size nonprofit working on fundraising. We are a small nonprofit and were worried about using such a powerful product. We received great training and a coach to help us think through any issues. There is a beginning training that really helps you get onboarded with a live person, this resource alone was gold. Then they offer other training if you need them. The coach meets with you and helps you plan, organized, and problem-solve campaigns. Some accountability built in to help you achieve your goals. The program is easy to use and has a dashboard where you can see everything you might need on one screen. There is a database where you input your contacts, and if you have them in another form there are other people available to help you insert your contacts into the software. We used email, and texts and sent out a video with this program. We raised double what we raised last year online. We learned several things about fundraising, the software made us get organized and start plotting our next fundraising campaign.

As a donor management system, it has simplified reporting and makes donor engagement very simple.

I use Network for Good for fundraising, sending newsletters, and CRM management. I needed a centralized system that would allow me to start building and tracking donor information, such as contact information, amounts and frequency of donations, and who was actually seeing our emails. What I have discovered in just three months is that it is an incredible source of ideas for fundraising, layouts for newsletters & fundraising emails. They also have recommendations for using our followers to help us fundraise, they track everything about our donors that we could ever want to know, and best of all, they can send automatic thank you emails! This is important but often slips through the cracks with my busy schedule. As I use the platform, I discover more and more, but support is just a click or call away! The customer service team is friendly and fun and understands the non-profit world and its challenges.

Network for Good is our customer relations management system. We have graduated from Excel and are quite pleased. From Network for Good, we can send blast emails, newsletters, and fundraising campaigns. This is our first year working with Network for Good and we are excited about our continued partnership, especially as we start working on our strategic plan document and addressing identified gaps and celebrating victories as we work through the plan.

We use this as our donor management system-organization, communication, segmentation Use for our fundraising events-sign ups, communications, purchasing Use for mass communications-newsletters, thank you notes, updates Allows us to use one platform for many different areas of our organization.